Groupe Charles Andre has a robust Quality framework to which all subsidiaries adhere. We operate our business in conjunction with a ‘dashboard’ of controls and measurements in respect to all areas of the business. Each year, at Senior Board level, targets are set for each of the sectors; the theme being one of continuous improvement. These directives are then passed to the divisional Directors to be communicated to all employees. The excerpt illustrates how this process operates throughout the business.
At the heart of this process there is a dedicated Quality Delegate in each subsidiary, responsible for all aspects of the QHSE system. All Quality Delegates attend GCA training days where they discuss and are made aware of industry best practices, legislation updates and processes are shared.